For information about claims due to COVID-19, please read our Coverage Alert and FAQs. If your travel provider or tour operator can't resolve your particular request, you can make a claim on your policy quickly by calling us on 0330 058 2991. Plans are intended for U.S. residents only and may not be available in all jurisdictions. If you're thinking about changing your car, giving your home a new lease of life, or just want to consolidate your borrowing – a loan with us could help. Opens another site in a new window that may not meet accessibility guidelines. Insurance benefits underwritten by BCS Insurance Company, or Jefferson Insurance Company, depending on your state of residence and plan chosen. One of our claims team will explain how to make a claim, and give an indication of cover for your claim. Alternatively you can call us. No, you're not covered. There's no cover for motorboats or diving with sharks. Click OK to log in and restart your reservation.Click Cancel to continue with your reservation without logging in. In general, there is no cover for the cancellation of a trip if the Foreign and Commonwealth Office (FCO) advised against travel to your destination at the time you bought your travel insurance or booked your trip. If you are an AA Travel Insurance customer and your travel provider refuses to refund you, you can contact the AXA Assistance Claims Centre (the policy underwriter) by calling 00 353 143 11204 What are my entitlements if the airline cancels my flight? A safe alternative to carrying cash abroad. Through our vehicle checks and approved dealer network, AA Cars helps you buy with confidence. Cancellation cover is included if you can't travel because you've fallen ill with COVID-19 or have to self-isolate. This coverage does not provide liability insurance or comply with any financial responsibility law, or any other law mandating motor vehicle coverage.2 Includes change and reinstatement fees, Get quote No. If you bought a policy from us before 10 September 2020, you will be covered for the cancellation of your trip if the FCO afterwards advised against travel to your destination. It's excluded from all sections of the policy, unless your policy schedule shows that you've bought winter sports cover. a brief description of your claim. AGA Service Company is the licensed producer and administrator of these plans. You'll need to provide a medical certificate or an official test result if you make a claim. First of all the insurance isn't an AA product, the AA are only the agents. Annual multi-trip or Single trip (policy numbers starting P): Guaranteed courtesy car with our comprehensive policies when you buy direct. To begin a claim, you must call CAA Assistance at your destination or upon your return home. 800-628-5404 (Toll-free) 804-281-5700 (Collect) From the U.S. 800-628-5404. $10,000), Trip interruption – Up to trip cost (max. While we're answering as many calls as possible, as well as looking after our employees' well-being, you may wait longer than usual at this uncertain time. Trip insurance from Allianz Global Assistance is designed for your specific travel needs. To make a claim simply call claims assistance on 01 431 1204 from Ireland or +353 143 11204 if you are outside of Ireland, and quote AA Travel Insurance. Pleasure skiing of this type is covered providing you've purchased winter sports and hazardous activities for an additional premium. As part of your claim you may be required to: 1. Plans are non-refundable after this period. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Sailing is covered providing you're qualified and you're not racing. If you're a Member with breakdown cover, call our Accident Assist team for help. AA.com, Terms, conditions, and exclusions apply – view policy, Financial coverage when plans change due to reasons such as covered illness, job loss, severe weather and more, Reimbursement of prepaid, non-refundable expenses for covered trip interruptions/cancellations or essential items purchased on your trip if luggage is delayed, Emergency medical/dental benefits for covered illness or injury while on your trip, 24/7 assistance hotline and concierge services, Trip cancellation – Up to trip cost (max. The policy wording document has full details, and the situations or scenarios below explain what's covered if you do renew. *Terms, conditions, and exclusions apply. This optional coverage may duplicate coverage already provided by your personal auto, home, renter’s, health, life, personal liability, or other insurance policy or source of coverage but may be subject to different restrictions. We cover some types of manual work, but there's no cover for professional entertaining. © Pricing - 6.5% of your total ticket cost and service fees Benefits Coverage (per person) Trip Cancellation - Up to trip cost ($3,000 max.) Plans may not be available to residents of all states. You can help us by checking the required documents laid out in your claim pack to evidence the claim. Here is the cover if you buy flight insurance from American Airlines. Book hassle-free with Smart Care and get a 1 year guarantee. Site may not meet accessibility guidelines. Provide us with supporting documentation such as original invoices, receipts, and other vouchers relating to your expenses or loss. Study overseas can be covered but doesn't include any professional liability cover or any excluded activity. Step 3: To initiate a claim, visit CAA Assistance.. Contact by mail or phone. AA Travel Insurance is a partnership between The New Zealand Automobile Association Incorporated (AA) and AWP Services New Zealand Limited trading as Allianz Partners. AA Travel Insurance is issued and managed by Allianz Partners and underwritten by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473 (Incorporated in Australia). Yes. We will get you sorted as soon as possible. 3. Col 1. Find a trusted garage and book, hassle-free, with Smart Care. AA Membership; AA Warranties; Car Insurance; VALUE ADDED PRODUCTS. 2. PLEASE BE ADVISED: This plan contains insurance benefits (which may include disability and/or health insurance benefits) that only apply during the covered trip. High diving, as long as its amateur only and not the main purpose of the trip. Budget for your trip and spend only what you've loaded on to the card. This insurance is not required to purchase any other products/services. You'll need to provide a medical certificate or an official test result if you make a claim. Compensation paid to the producer may depend on the policy selected, or the producer's expenses, volume of business, or profitability. If your travel provider or tour operator can't resolve your particular request, you can make a claim on your policy quickly by calling us on 0330 058 2991. 24 hours a day. The Commissioner may be contacted to file a complaint at: Maryland Insurance Administration, ATTN: Consumer Complaint Investigation Property/Casualty, 200 St. Paul Place, Suite 2700, Baltimore, MD 21202. Step 2: Have your travel supplier send confirmation that the travel plans were cancelled, including cancellation and refund policy.. Trip insurance benefits are displayed per person and are reflective of standard products offered by Allianz Global Assistance; other products may be offered at point of purchase that are more tailored to the flight itinerary details. If your property is lost permanently, any payment made under delayed baggage will be deducted from the eventual claim for loss, damage or theft. Royal Automobile Association of South Australia Inc (ABN 90 020 001 807) (RAA) is acting for Tokio Marine & Nichido Fire Insurance Co., Ltd. (ABN 80 000 438 291 AFSL AFSL 246548) (Tokio Marine). Call … We can also cover field hockey for an additional premium. We're working hard on all existing claims, but we're receiving an unprecedented number of calls. Before you buy our travel insurance, it's important to know what cover is in place if coronavirus (COVID-19) or any other pandemic impacts your travel plans. When contacting the claims department, please quote Ref: AA Travel Insurance and have the following information to hand; Policy number; Date Insurance purchased Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. Travel Insurance Partner product. Manage Policy. If you're not completely satisfied, you have 15 days (or more, depending on your state of residence) to request a refund, provided you haven't started your trip or initiated a claim. Lines are open 24 hours a day, every day. Tell us about your problem and track your rescue. All went well until I was mugged while on holiday and I tried to put in a claim. To report a travel insurance claim please call the AXA Assistance Claims Centre on: From Ireland - 01 431 1204 Outside of Ireland - 00 353 143 11204. Opens another site in a new window that may not meet accessibility guidelines. Opens another site in a new window that may not meet accessibility guidelines, Manage policy You won't be covered for medical costs. For travel claims call 1300 207 365. AA Fine Payment Assist; AA Accident Claim Assist; AA License Renewal; Col 3. Products offered during flight purchase may provide different benefits than those found in this chart or on the Allianz Global Assistance site. You should review the terms of this policy with your existing coverage. For all other claims call 8202 4575 and we’d be happy to help. We don’t cover personal liability for this activity. This coverage is not all inclusive, which means it does not cover such things as personal injury, personal liability, or personal property. While we're answering as many calls as possible, as well as looking after our employees' well-being, you may wait longer than usual at this uncertain time. 2020, Even when the unexpected happens. Get a quote now It does not cover you for damages to other vehicles or property. Call us on 0808 169 1195 and we can discuss your medical conditions. Maryland residents: The purchase of travel insurance would make the travel insurance coverage primary to any other duplicate or similar coverage. AA Travel Insurance is issued and managed by Allianz Partners and underwritten by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473 (Incorporated in Australia). Become a Member today from just £6 a month. Our claims team is available 24 hours a day, 365 days a year. To make a claim, call 0330 058 2991. The purchase of this insurance plan is not mandatory. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. The UK is defined as England, Wales, Scotland, Northern Ireland, the Isle of Man and the Channel Islands. Step 1: Contact your travel supplier immediately to cancel your travel plans.. You're covered for medical claims due to COVID-19 while you're away, as long as you're not travelling against the advice of the FCO or the equivalent government body in another country. * You can choose trip insurance when you buy your flight or you can learn more now and get an instant quote. New York residents: The licensed producer represents the insurer for purposes of the sale. This coverage does not provide liability insurance or comply with any financial responsibility law, or any other law mandating motor vehicle coverage and does not cover you for any injury to another party. Maryland residents: The purchase of travel insurance would make the travel insurance coverage primary to any other duplicate or similar coverage. When contacting the claims department, please quote Ref: AA Travel Insurance. Download the app to report and track a breakdown quickly, find Member benefits near you, and more. From Abroad Phone – 00 353 143 11204. If you have a problem with your travel insurance claim it's important to check the small print in your policy to make sure that you're covered. If your baggage is delayed for more than 12 hours after your arrival overseas at your final destination, there is cover up to £300 to replace essential items of toiletries, medication and clothing. Opens another site in a new window that may not meet accessibility guidelines, Link opens in new window. AA Battery Services; AA Pothole Damage Assist; AA Assist Value Combo; Travel. Manage Your Claim Experience. AA Travel Insurance is a partnership between The New Zealand Automobile Association Incorporated (AA) and AWP Services New Zealand Limited trading as Allianz Partners. If you already have a policy with us and it's due to renew on or after 10 September 2020, the new policy will have a change of terms in relation to pandemics. If your query or claim isn’t urgent please contact the team by email or Live Chat or by making a claim online and we will get back to you as soon as possible. Contact us for your travel insurance claim. Based on the Montreal Convention and applicable international tariffs, liability limitations for international travel are 1,288 Special Drawing Rights (SDR) per ticketed passenger. Access your account. Automobile Association Developments Ltd. California offers a toll-free consumer hotline at 1-800-927-4357. Then, once the incident report has been completed, we'll … Allianz Global Assistance. 2805 N. Parham Road. To find out more about claims and what you should … Claim process. The benefits are per person unless otherwise stated. Comprehensive Car Insurance, Home/Contents insurance and Travel Insurance claims can be lodged online, and all claims can also be made over the phone. Conditions of carriage International travel. Enjoy discounts on restaurants, days out, car care and more. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. $10,000), Emergency dental – up to $500 / $50 deductible, Emergency medical transportation – $50,000, Emergency dental – up to $500 / no deductible, Emergency medical transportation – $100,000, Trip cancellation – Trip costs up to $2,000 (per year), Trip interruption – Trip costs up to $2,000 (per year). Emergency medical assistance. Yes. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. I've an existing claim and would like an update. Existing customers may be covered, please check the 'existing customers' section below. If you have any questions about your current coverage, call your insurer/health plan or insurance agent/broker. AXA is committed to making claims clear. Please be advised: For travel and events affected by COVID-19, many airlines, travel suppliers, and ticket issuers are allowing for flexible changes, issuing refunds, and/or offering vouchers.We recommend contacting your supplier to understand the options available to you. The policy only covers UK residents, so non-UK residents are not covered. In the event that your flights are cancelled by the airline, they must offer you a choice between Winter sports cover doesn't just add on the specific winter sports (see the policy booklet). Scuba diving and mixed gas diving to 40 metres, as long as you're a qualified scuba diver or accompanied by qualified instructor, and not diving alone or involved in cave diving. The Commissioner may be contacted to file a complaint at: Maryland Insurance Administration, ATTN: Consumer Complaint Investigation Property/Casualty, 200 St. Paul Place, Suite 2700, Baltimore, MD 21202. What to do if you flight's cancelled and how to claim compensation. If you are an AA Travel Insurance customer and your travel provider refuses to refund you, you can contact the AXA Assistance Claims Centre (the policy underwriter) by calling 00 353 143 11204.